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Level 2: Coordination of Supports and Level 3: Specialist Support Coordination


Coordinating services on behalf of your child can be taxing; you might feel like there just isn't enough time in the day to be making all of the phone calls or chasing up all of the unanswered emails need to ensure your child gets the most out of their NDIS plan.

Let Serenity's Support Coordinators help you lighten the load.

Our Support Coordinators may assist you in:

  • Assistance writing NDIS plan goals

  • Assistance with plan reviews

  • Identifying potential support options

  • Investigating support options (via research and/or correspondence)

  • Providing you with a better understanding of how your child's plan can be used, and working with you to maximise your usage

  • Engaging providers on your behalf (including creation of Service Agreement)

  • Resolution assistance should an issue arise with a service provider

  • Taking an active role in monitoring your child's supports and the needs of your child (and family)

How to Engage a Support Coordinator